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YALSA has an interesting post on their blog today. It is about the atmosphere of Apple retail stores, and how they are conducive to creating brand loyalty and cool places to hang out. The author mentions the recent Harris Poll and points to the fact that nationwide most teens enter the library to check out materials and then leave. They do not hang out.
This is not the problem at my branch. We have successfully created an inviting space with plenty of computers and reading materials. We have programs that the teens enjoy. They hang out here ALL THE TIME. All day long. This makes me, as one of the YA librarians, quite happy. However, we have a very open floor plan, and all these teens generate a certain amount of noise. Being teens, they are also prone to the occasional shouted expletive. When gently reminded they generally simmer down. But not everyone enjoys their presence, and not everyone reminds them gently. Adult librarians sometimes march over and kick out groups of gigglers while we are busy helping someone find a book or are busy with questions at the desk. The security guards patrol like large cats in the zoo, hungrily waiting for a chance to remove a restless youth.
I completely understand the need for a certain amount of quiet. I, too, feel other patrons prickle when the teens get raucous for a few minutes. But how to effectively suppress their youthful exuberance, aggravation, etc. while maintaining an environment in which they like to hang out? We cannot build walls, and we cannot relocate the teen computers.
Every day is a hard battle between maintaining a teen-friendly and rest-of-the-world-friendly environment. I do my very best to keep everyone in line, while not squashing their love of the library. The kids here aren’t bad; they aren’t in gangs or selling drugs. They’re just kids.
Anyone have any advice or suggestions?
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